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External SAP support and comprehensive service to relieve your IT
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Running SAP as your main business tool can be a huge challenge for your internal IT department, especially if you are an SME. In order to meet the ever-changing requirements of your company, you need employees with a wide range of expertise in various modules of SAP software. Recruiting and sustaining such talent can be difficult and costly, especially given the industry's lack of SAP skills. There is a solution: SAP Application Outsourcing from Axxis Consulting. We can help you as an extended branch of your internal IT department. Our service package covers all aspects of SAP support and can be tailored to your specific needs. By working with Axxis, you can increase productivity and quality, focus on your core business, and deliver reliable support services to your end users at potentially significantly reduced cost.
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Each request to the service is catalogued by a ticket system and then processed. This helps to identify specific problems in the application of the systems more quickly and can be systematically fixed or improved.
Certified IT specialists offer you industry-independent services and support for SAP solutions as well as SAP optimisations from FIS. The team also offers a complete all-round service: from consulting and implementation of customising, to individual customisation of your systems, to the subsequent technical support for FIS and SAP customers. A personal customer advisor is available on request. If required, FIS also provides you with an individual consultant team, which takes care of your systems and requirements reliably. SAP experts ensure your consistent business operations and help optimise your processes and systems.
"Shortcut for SAP Systems" makes many SAP support tasks much easier.
Through Expert Chat, customers will receive a response directly in the chat in two out of three cases, with an average chat time of only 30 minutes.
In our case, this happens not only with careful audits that are supervised by SAP every two years, but also in cooperation with SAP SE and SAP customers, whom we support as subcontractors of SAP.