SAP Application Management Services (SAP AMS)
Manage and control your SAP environment with ease and accountability
You can inform us of your requirements via the questionnaire behind the following button. We will let you know which investment you can expect.
We are the contact person for all technical issues for SAP ERP and SAP Solution Manager and act as an interface between you and the hosting partner. It is available for regular voting by telephone, over the Internet and also on site.
SAP LICENSING ADVISORY SERVICES - ADVANCED
All this - and much more - is provided by our REALTECH Service Management Software out of the box. But it doesn't have to be our complete ITSM solution to realise this integration. You don't have to throw proven and powerful Service Desk systems like Jira, ServiceNow, BMC or helpLine overboard. You can integrate the described automatisms as an app into existing systems.
For SAP environments, we use SAP Solution Manager to monitor your SAP system. Our support team can react promptly and proactively through the integrated early warning and warning function. This ensures smooth operation, more satisfied end users and a stable system environment.
"Shortcut for SAP Systems" simplifies SAP support tasks and adds to the standard's missing functions.
We are happy to take on this task and provide you with more than just support - we work with the greatest possible efficiency and provide solutions! A quick feedback and a timely handling of all support requests ensure a professional troubleshooting of your processes.
Any support request that we receive will only be completed after positive feedback from the user.