Learning Journeys
Innovation services and solutions
If a failure occurs, we commit to fix it or find a temporary solution within a strict timeframe defined by the SLA. With critical functions of the system this can even be 4 hours!
Our customers have access to a modern ticketing system. The platform allows you to view the notifications and work done on your system. In this way, we ensure the transparency of our activities.
Efficient and timely SAP support today
An investment in SAP MaxAttention helps you achieve your digital transformation through faster innovation cycles, smooth implementation, lower operating costs and higher business benefits. Discover the benefits.
Customers with a small and standardised SAP landscape can use the "Status of Support Connectivity" cloud extension to test the connection of their on-premise system to the SAP Support Backbone without having to resort to the full power of the Solution Manager. This is particularly suitable for customers who do not use Application Lifecycle Management (ALM) or complex IT service functions in Solution Manager.
"Shortcut for SAP Systems" is a PC application that simplifies or even enables many SAP support activities.
The user can view both his input and the results in the Personal Navigator.
Through targeted training and process optimisation, you will be able to continuously improve the processes of your application in your company.