Enterprise Support
Detailed Release Guide
By the way: The following button allows you to request an individual estimate with just two or three clicks. With Hosting Solutions, your system landscape is not only at all times maximum secured and up to date. At the same time, we believe that the protection, maintenance and maintenance of your systems should be predictable and therefore predictable.
It is best to call one of our employees to discuss your initial situation. We can dramatically reduce the risk of compliance violations and support all programmes you have set up. This gives you the freedom to focus on the growth and innovation of your business.
Exciting projects for the IT department
Next, you will work with a consultant to determine support levels, hourly service windows, and maximum response times (SLAs). In this way, it is you who design our offer to tailor it entirely to your company, not the other way around.
SAP MaxAttention's services and support portfolio includes simple, cumulative levels of deployment that are individually tailored to your needs. This approach leads to predictable results - in on-premise, cloud, and hybrid environments - from innovation to operation.
Some missing SAP support functions in the standard are supplied by the PC application "Shortcut for SAP Systems".
Its mission is to process customer enquiries, to create a team of specialists responsible for your company's system, and to report regularly on the status of your tickets.
We offer SAP system support according to ITIL, which is orientated to the customer's business requirements and reduces the number of critical malfunctions.