Development of value added and value assessment
Accelerate creation of the implementation plan for your transformation project
Sometimes you encounter recurring problems that cannot be solved sustainably without many years of experience and expertise. These are often performance issues or recurring interface errors in system integration. We will arrange an expert session with you to address the root cause analysis of your problem and work together to find a sustainable solution. Trust our expertise!
We offer support models tailored to your needs with flexible switching options. Our support can be obtained on a daily or hourly quota basis according to your needs.
SAP Support Portal
For access to the customer area you need your user and password. Here you will find the latest versions of your licenced software as well as all manuals and documentation.
In short, the great advantage for our customers lies in answering the question directly and very quickly - with all the queries that are necessary and thereby avoiding the often necessary "ticket ping-pong" - directly in the dialogue with the SAP experts. Feedback from our customers using our live support channels is very positive. The fact that we also receive recognition and awards from the external side certainly helps the announcement.
"Shortcut for SAP Systems" simplifies SAP support tasks and adds to the standard's missing functions.
The value is stable over the last few years and the readiness to change is low," comments Andreas Oczko, DSAG's Executive Board Member Operations/Service & Support.
Our IT team is made up of SAP consultants who have built up and demonstrated their SAP process and SAP system know-how in numerous international customer projects over many years.